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Do I need to build an automation to handle STOP replies to my text messages?

No. STOP opt-out handling is built into the system for every phone number, so opt-outs are handled automatically and you do not need an automation to capture STOP messages. The opt-out message is one of the messages you specify when you create your 10DLC campaign.

Updated October 21, 2026More in Phone, SMS & 10DLCAll FAQs