How do I set up missed call text back, and can I reuse it for other clients?

The easiest way is to tell the AI assistant something like: every time I get a missed call on this number, send them a text.

To build it yourself inside the agent:

1. Add a call trigger and choose call disposition, no answer.
2. Add a step to send an SMS.
3. Limit the trigger to the specific phone number. By default the trigger applies to all phone numbers.

Once it is built, you can save it as a snapshot (for example a missed call text back snapshot) and reuse it for new clients.